Email support@orbitdesktop.com for Orbit support, product questions, feedback, or privacy enquiries. Orbit is made by SpacemanCodes LTD. Use the same address for questions about a Pro licence, device activation, or how the app handles your workspace.
You can also sign in to your Orbit account and use the Support page to contact us. Pro users receive priority support.
For company enquiries, contact SpacemanCodes LTD at support@spacemancodes.com.
Getting help
When reporting a problem, include your Orbit version, macOS version, whether your Mac uses Apple silicon or Intel, and the steps that led to the issue. Describe what you expected and what happened. A screenshot or a short example can help explain a problem, but remove personal or confidential information first.
Do not send passwords, licence keys, provider tokens, recovery codes, or secret values. You do not need to send your entire workspace or source code to make an initial support request. If the issue involves a connection, name the provider or AI client and include the error message without credentials.
Useful resources
The Orbit guide covers installation and everyday workflows. See troubleshooting for common problems, licence activation for Free and Pro, or the developer resources for local MCP connections.
For questions about information you have shared with support, or requests concerning your personal data, email the address above and describe the request. Read Orbit privacy for the website’s analytics and the app’s local storage boundaries.